Privacy Policy
Privacy Policy
Last updated: January 30, 2025
This Privacy Policy describes how BequemPlus (the "Website," "we," "us," or "our") collects, uses, and discloses your personal data when you visit the website bequemplus.com (the "Website"), use our services, shop with us, or otherwise communicate with us regarding the Website (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect information as described below. The information we collect and use varies depending on how you interact with us.
Besides the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable Terms of Use, and protect or defend the rights of ourselves, our users, or others.
What Personal Information Do We Collect?
The types of personal information we receive about you depend on how you interact with our Website and Services. When we use the term "personal information," we mean information that can identify, describe, or be associated with you. The following sections describe categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you provide to us directly through our Services may include:
Contact information — including your name, address, phone number, and email address.
Order information — including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information — including your username, password, security questions, and other account security information.
Customer support information — including information you include in communications with us, such as messages sent through the Services.
Some features of the Services may require you to provide certain information directly. You may choose not to provide such information, but that may prevent you from using those features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use the Website, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.
Information We Receive From Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
Companies that support our Website and Services, such as Shopify.
Our payment processors who collect payment information (e.g., bank account numbers, credit or debit card data, billing address) to process your payments, fulfill your orders, provide you with requested products or services, and fulfill our contract with you.
When you visit our Website, open emails, click on emails we send, or interact with our services or ads, we or third parties working with us may automatically collect certain information through online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
How We Use Your Personal Data
Provision of Products and Services: We use your personal data to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, notifying you about your account, purchases, returns, exchanges or other transactions, creating, maintaining, and managing your account, shipping, assisting with returns and exchanges, and other account-related features.
Marketing and Advertising: We use your personal data for marketing and advertising purposes, such as sending marketing communications by email, SMS, or mail and showing you advertisements for products or services.
Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities.
Communication with You and Service Improvement: We use your personal data to provide customer support and improve our Services.
Cookies
Like many websites, we use cookies on our Website. For more information about the cookies we use in connection with our Shopify-powered shop, see Shopify Cookies. We use cookies to operate and improve our Website and Services, perform analytics, and gain a better understanding of user interactions.
How We Share Personal Information
In certain circumstances, we may share your personal information with third parties to fulfill a contract, pursue legitimate interests, and for other reasons subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties providing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide services and advertising.
Third-Party Websites and Links
Our Website may contain links to third-party websites or online platforms. If you follow links to websites not associated with or controlled by us, you should review their privacy and security policies as well as other terms.
Security and Data Storage
Please note no security measure is perfect or impenetrable, and we do not guarantee "perfect security." Information you send to us may be insecure during transmission.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal data. You may exercise these rights via the Website or by contacting us.
Complaints
If you have complaints about how we process your personal data, please contact us. If you are not satisfied with our response, depending on your location, you may have the right to challenge our decision.
International Users
Please note that we may transfer, store, and process your personal data outside the country in which you reside.
Contact
If you have questions about our privacy practices or this Privacy Policy, please contact us at Contact@BequemPlus.com or at:
71-75 Shelton Street, London, ENG, WC2H 9JQ, GB.